Privacy Policy

1. Introduction

Omnexis AI ("Omnexis," "we," "us") respects your privacy. This Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a demo, or use our early-access products (collectively, the "Services").

We are an early-stage company; this Policy is intentionally written to evolve as we onboard formal security programs, legal counsel, and regional requirements. When we materially change our practices, we will update this page and revise the effective date above.

2. Information we collect

Depending on how you interact with us, we may collect:

• Contact details you submit through forms or email—such as name, company, phone number, and work email address.
• Technical data such as IP address, device type, browser version, coarse location derived from IP, and standard server logs.
• Usage data about how you navigate our site (for example, pages viewed, referring URLs, and interaction events) when analytics tools are enabled.
• Product telemetry when you participate in pilots—this may include conversation metadata, error reports, and configuration state required to operate or improve the Services.

3. How we use information

We use information to:

• respond to inquiries, schedule consultations, and provision pilots or demos;
• operate, secure, monitor, and improve the Services;
• communicate product updates, security notices, and administrative messages;
• comply with law, enforce our terms, and protect rights, safety, and property.

We do not sell your personal information.

4. Legal bases (where applicable)

If your jurisdiction requires a legal basis for processing, we rely on performance of a contract (to deliver what you request), legitimate interests (to secure and improve the Services), and consent where we expressly ask for it (for example, certain marketing communications).

5. Sharing and subprocessors

We may share information with service providers who assist us with hosting, analytics, communications, customer support, security monitoring, and related infrastructure. Those parties are bound by confidentiality obligations and instructed to process data only on our instructions.

We may also disclose information if required by law, to respond to lawful requests by public authorities, or to protect Omnexis, our users, or the public.

6. International transfers

Omnexis may process data in Kenya, the United States, the European Economic Area, or other regions where we or our providers operate. Where required, we implement appropriate safeguards for cross-border transfers.

7. Retention

We retain information only as long as necessary for the purposes described in this Policy, unless a longer period is required or permitted by law. Pilot data retention schedules are described in applicable order forms or pilot agreements.

8. Security

We implement administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; we encourage partners to report vulnerabilities responsibly.

9. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to processing. To exercise these rights, contact us using the details below. You may also unsubscribe from marketing emails using the link in those messages.

10. Children

Our Services are not directed to children under 16, and we do not knowingly collect their personal information.

11. Contact

Questions about this Policy or our privacy practices: admin@omnexis-ai.com